Internal Affairs Unit
உள்விவகார அலகு | අභ්යන්තර කටයුතු ඒකකය
Divisional Secretariat, Valikamam South
IntegrityTransparencyAccountability
✔ Your confidentiality is protected
1★IUA Complaint Submission Procedure▾
Asked for a bribe? Seen irregular practices? Any other misconduct?
Tell us. It takes less than a minute.
Tell us. It takes less than a minute.
1
Scan the QR
Point your phone camera at the code.
3
Contact us directly
Email, WhatsApp, call or post. Details are in the Contact Information section below.
What are the ways to file a complaint?
1⌂ Visit in person
You may visit our Divisional Secretariat's IAU office in person to lodge a complaint.
2▣ Complaint box
You may drop your complaint into the box installed within the Divisional Secretariat premises.
3☎ Telephone or WhatsApp
You may provide information or lodge a complaint via telephone or WhatsApp.
4✉ Email
You may communicate via email.
5▦ Scan the QR code
You can scan the QR code to fill out and submit the online form.
6⊕ Online or by post
Complaints can be filed online via the official website or sent by post.
2☎Contact Information▾
✉
Email
This email address is being protected from spambots. You need JavaScript enabled to view it.
⚑ Postal address: Internal Affairs Unit, Divisional Secretariat, Valikamam South, Uduvil.
3☺Composition of the Internal Affairs Unit▾
Head of Internal Affairs Unit
[Name]
Assistant Divisional Secretary
Integrity Officer
[Name]
[Designation]
Member
[Name]
Accountant
Member
[Name]
Administrative Officer
Member
[Name]
Administrative Grama Niladhari
Member
[Name]
Chief Management Officer
Member
[Name]
Development Officer
Subject Officer
[Name]
Management Service Officer
4◎Key objectives of the Internal Affairs Division▾
1Prevent corruption in the institution and cultivate a culture of integrity.
2Ensure transparency and accountability in all activities of the institution and ensure public access to information regarding institutional practices and decisions.
3Promote ethical governance within the institution.
4Develop a secure and accessible system to encourage reporting misconduct, protect whistleblowers and maintain confidentiality.
5Support legal enforcement through collaboration with law enforcement agencies and the Commission to Investigate Allegations of Bribery or Corruption (CIABOC).
5⚙Responsibilities and Functions of the Internal Affairs Unit▾
1Streamline procedures
Examine current procedures and circulars to identify systemic bottlenecks within the institution and simplify them to enhance operational efficiency.
Examine current procedures and circulars to identify systemic bottlenecks within the institution and simplify them to enhance operational efficiency.
2Risk assessments
Conduct Corruption Risk Assessments (CRAs) to identify areas in the institution vulnerable to corruption and unethical conduct and take targeted preventive measures.
Conduct Corruption Risk Assessments (CRAs) to identify areas in the institution vulnerable to corruption and unethical conduct and take targeted preventive measures.
3Integrity Action Plan
Develop and implement an Institutional Integrity Action Plan outlining specific anti-corruption objectives and strategies tailored to the institution's needs.
Develop and implement an Institutional Integrity Action Plan outlining specific anti-corruption objectives and strategies tailored to the institution's needs.
4National alignment
Ensure full compliance with national anti-corruption goals by aligning institutional policies and practices with the National Anti-Corruption Action Plan.
Ensure full compliance with national anti-corruption goals by aligning institutional policies and practices with the National Anti-Corruption Action Plan.
5Compliance reviews
Conduct regular compliance reviews to assess the institution's compliance with national and international anti-corruption laws, including the Anti-Corruption Act No. 9 of 2023, and identify areas for improvement.
Conduct regular compliance reviews to assess the institution's compliance with national and international anti-corruption laws, including the Anti-Corruption Act No. 9 of 2023, and identify areas for improvement.
6Asset declarations
Ensure compliance with Asset Declaration requirements for all public officials and employees, and manage conflicts of interest in accordance with CIABOC regulations and the Anti-Corruption Act No. 9 of 2023.
Ensure compliance with Asset Declaration requirements for all public officials and employees, and manage conflicts of interest in accordance with CIABOC regulations and the Anti-Corruption Act No. 9 of 2023.
7Complaint handling
Establish a secure system to receive and manage complaints related to corruption and unethical conduct in the institution; ensure that all such complaints are promptly addressed by relevant officials or units; and provide regular feedback to the parties involved, ensuring transparency and accountability. If necessary, refer relevant facts, findings or information to the CIABOC for investigation under the Anti-Corruption Act.
Establish a secure system to receive and manage complaints related to corruption and unethical conduct in the institution; ensure that all such complaints are promptly addressed by relevant officials or units; and provide regular feedback to the parties involved, ensuring transparency and accountability. If necessary, refer relevant facts, findings or information to the CIABOC for investigation under the Anti-Corruption Act.
8Citizen's Charter
Develop and publish a Citizen's Charter outlining services provided by the institution.
Develop and publish a Citizen's Charter outlining services provided by the institution.
9Code of conduct
Establish and enforce policies that promote ethical governance, including a standardized code of conduct to be adhered to by public officials.
Establish and enforce policies that promote ethical governance, including a standardized code of conduct to be adhered to by public officials.
10Training & awareness
Implement measures, including training and awareness creation, to motivate employees to commit to anti-corruption principles.
Implement measures, including training and awareness creation, to motivate employees to commit to anti-corruption principles.
11National focal point
Act as the institutional focal point for the National Anti-Corruption Integrity Assessment.
Act as the institutional focal point for the National Anti-Corruption Integrity Assessment.
